Loan Servicing Specialist III
Listed on 2026-01-14
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Finance & Banking
Loan Servicing, Banking Operations, Financial Services, Banking & Finance
Elevate your career with us as a Loan Servicing Specialist III, where your skills will contribute to managing over $500 billion in loans. Join a team that values growth, collaboration, and excellence in servicing diverse market segments.
Job SummaryAs a Loan Servicing Specialist III within the Wholesale Lending Services team, you will play a crucial role in processing complex loan transactions. Your work ensures the integrity of our loan systems and supports our commitment to exceptional customer service. Join us in a collaborative environment where your contributions matter.
Located in Chicago, our Loan Servicing Center is at the heart of JPMorgan Chase's Wholesale Lending Services. With a team of 1,300 employees, we handle loan servicing for Business Banking, Global Wealth Management, Investment Banking, and Commercial Banking. Be part of a team that thrives on innovation and excellence.
Job Responsibilities- Process complex loan transactions in a fast-paced environment
- Create PDF batch work for quality control and document repositories
- Enter customer and loan details into the loan system
- Process payments, rate resets, and maintenance transactions
- Identify and correct inaccurate or incomplete transaction information
- Minimize credit and business risk through compliance awareness
- Participate in projects and working groups as required
- Review and complete escalated requests
- Maintain proactive communication with business partners
- Meet or exceed established Service Level Agreements
- Bachelor’s degree in Accounting, Business, or Finance
- Three years of loan operations or quality control experience in banking
- Proficient in Microsoft Office applications
- Knowledge of ACBS and/or Loan IQ
- Understanding of US Dollar and Foreign Currency Loans
- Strong organizational and time management skills
- Excellent interpersonal and communication skills
- Ability to adapt to internal tracking and monitoring systems
- Working knowledge of legal/credit documents
- Ability to interpret standard reports and forms
- Demonstrate attention to detail and accuracy
- Ability to maintain high performance in stressful situations
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