Fraud Team Lead, FinCrime

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technologie​n platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

As Adyen continues to scale its global Unified Commerce financial platform, the Fraud Team is building the next generation of Financial Crime Prevention across Banking, Acquiring, Issuing, and Capital. We are seeking an experienced Fraud Team Lead, Fin Crime to establish and elevate our Merchant Fraud function in Chicago, playing a pivotal role in shaping how fraud risk is managed across Adyen’s unified ecosystem.

Reporting to the Global Head of Fraud, you will lead and develop a high‑performing team of analysts while driving the evolution toward a deeply integrated, intelligence‑led approach to fraud prevention.

As the fraud leader for the Chicago hub, you will execute Adyen’s global fraud strategy and drive the continuous enhancement of controls that safeguard our banking products, acquiring flows, issuing programs, and capital underwriting. In close partnership with Risk, Product, Compliance, and global operations teams, you will translate data and insight into scalable, intelligence‑led solutions that strengthen the end‑to‑end merchant risk lifecycle.

Your leadership will directly enable Adyen’s growth by ensuring a secure, trusted, and resilient platform for merchants worldwide.

• Lead, develop, and scale a high‑performing Merchant Fraud team, ensuring clear ownership, structured workflows, and operational rigor.
• Track emerging Fraud and Fin Crime typologies globally, translating insights into enhancements for Adyen’s risk posture.
• Develop and refine policies for investigations, incident handling, funds recovery, and structured cross‑functional communication, in collaboration for the EMEA Fraud Team Lead.
• Oversee day‑to‑day Fraud investigations, complex risk escalations, and real‑time incident response across acquiring, issuing, and capital flows.
• Drive continuous improvement of Fraud operations by applying data insights, automation opportunities, and root‑cause analysis.
• Collaborate with Product, Data Science, and Engineering to evolve Fraud tooling, influence model development, and implement scalable detection capabilities.
• Assist the Global Head of Fraud in representing Adyen in audits, regulatory interactions, and merchant‑facing discussions, simplifying complex risk topics for diverse audiences.

• 6+ years of experience in Fraud (financial crime is a plus) within a financial institution, PSP, issuing bank, or fintech, with demonstrated leadership experience.
• Effective people and project leader and cross‑functional partner, comfortable working with global teams and projects in a fast‑moving, highly collaborative environment.
• Deep understanding of the embedded financial products ecosystems, and the Fraud / Fin Crime typologies affecting merchants.
• Strong analytical orientation; able to interpret complex data, identify trends, and guide operational decisions with clarity and speed.
• Hands‑on experience with Fraud prevention, detection, investigations, and remediation across real‑time payment and banking environments.
• Working knowledge of AML, sanctions, KYC/KYB, and other Fin Crime disciplines and how they intersect with Fraud risks in a unified platform model.
• Skilled in making high‑impact decisions, balancing risk appetite and scalable merchant experience.
• Proactive, accountable, and resilient professional, able to take ownership while empowering team autonomy and growth.

The base salary for this position in Chicago is: $125,000 - $170,000. This role also provides equity (RSUs) as part of the total compensation package.