Senior Associate, Loan Operations

Position Overview

The Senior Associate’s primary focus will be the management of a portfolio of agented and non‑agented loan transactions. We are seeking a skilled and experienced loan closer/servicer to join our growing operations team. The ideal candidate will work independently and possess a strong understanding of commercial lending terminology. This is a hybrid position, working 2‑3 days a week from our Chicago office.

• Close and book new transactions, including amendments and restructures to existing deals, create system input documents, and coordinate the operational portion of a new deal closing.
• Review relevant draft legal documents and provide value‑added operational comments.
• Develop strong relationships with the deal closing and underwriting teams to ensure successful and efficient deal closings.
• Set up and maintain assets for various funds in the Wall Street Office.
• Manage a portfolio of direct agented and non‑agented deals.
• Prepare closing and funding notices and coordinate with multiple lenders.
• Post customer advances, payments and loan contract continuances, and reconcile daily.
• Settle with participants and funding partners while ensuring that all members remain in sync.
• Invoice clients and create system notifications of activity.
• Provide excellent customer service by keeping direct agented customers and participants apprised of loan activity.
• Respond to internal and external inquiries regarding loan balances, interest, fees and expenses and respond to ad‑hoc requests and audit inquiries.
• Monitor account activity and identify incoming payments from multiple bank accounts.
• Proactively identify loan performance concerns and communicate these to the portfolio management team.
• Perform daily cash reconciliation.
• Assist the Accounting Department with questions regarding reconciliation of cash and loan position activity.
• Correspond with agent banks to reconcile variances on indirect deals and initiate wire transfer of funds as required.
• Special projects upon request.

• 5+ years of accounting or operations experience.
• In‑depth experience closing and servicing complex syndicated credit facilities.
• Advanced understanding of legal credit agreements and the ability to translate them into servicing system requirements.
• Corporate finance or middle‑market lending background.
• Proficiency with Microsoft Office products.
• Ability to interface with numerous constituents at various levels.
• Self‑starter with a positive attitude and the ability to work independently and conscientiously.
• Ability to multitask, balancing many responsibilities simultaneously.
• Strong work ethic – work with a high sense of urgency, detail oriented.
• Works well in a team environment.
• Good written and verbal communication skills.
• Familiarity with the Wall Street Office loan system and proficiency in processing a plus.
• Bachelor’s degree in accounting, finance or business administration preferred.

• Sitting:
  Frequently (approximately 70–80% of the workday). Required for computer work, phone communication, and administrative tasks.
• Standing and walking:
  Occasionally (approximately 20–30% of the workday). May be required for filing, retrieving documents, or walking between departments or meeting rooms. May be required to walk between Monroe offices located on different floors in the building. May be required to use a step‑stool to access supplies.
• Lifting/carrying:
  Occasionally. Must be able to lift and carry items such as office supplies, boxes of paper, or small equipment (typically up to 20 pounds).
• Reaching/bending:
  Occasionally. Required when organizing supplies, accessing low or high shelves, or setting up meeting rooms.
• Typing/keyboard use:
  Frequently. Daily use of computer, keyboard, mouse and other office equipment is required.
• Vision and hearing:
  Frequently. Adequate vision for reading reports, emails, and spreadsheets. Adequate hearing for phone conversations and verbal communication in meetings.
• Speaking:
  Frequently. Must be able to communicate clearly with staff, vendors, and external partners.

Base salary range $85,000–$120,000. Actual salaries may vary based on skills, experience,…