Administrative Company Manager - Theater Mind Goodman Theatre Chicago, IL

Company Manager (Theater of the Mind)

REPORTS TO:

General Manager

FLSA STATUS:
Full-Time, Salary, Exempt

COMPENSATION RATE: $70,000 - $75,000 annually

The Company Manager is vital to supporting the full company of actors, crew, and creative personnel. This position is responsible for managing a wide range of administrative and logistical needs—including travel, housing, payroll compilation, and day-to-day artist support—while ensuring compliance with Goodman Theatre policies and union agreements.

The ideal candidate will bring a minimum direct experience working with League of Resident Theatres (LORT) collective bargaining agreements and a strong background in general management operations within a major regional or commercial theatre. They should be a proactive problem‑solver with excellent interpersonal, communication, and organizational skills with a collaborative spirit that fosters a supportive environment for artists and staff.

• Coordinate transportation, housing, hospitality, and daily needs for visiting and local artists.
• Provide ongoing support for out‑of‑town artists, ensuring a smooth and welcoming experience.
• Collaborate with all production and operating departments to align artist activities and rehearsal/performance schedules.
• Administer and ensure compliance with union labor agreements, including AEA, SDC, USA, and particularly LORT agreements.
• Negotiate with housing providers and vendors; manage related budgets.
• Handle all approved requests for complimentary tickets and house seat orders.
• Assist with planning and execution of opening night events and celebrations.
• Reconcile all petty cash accounts and turn in reports to accounting for g/l entry.
• Calculate and turn in total payroll hours/overtime/additional benefits to finance department for processing.
• Distribute payroll to staff and make any corrections necessary for the following week’s payroll.
• Handle all cast/crew ticket orders.
• Aid in on‑site administration of any large group bookings.
• Field all customer complaints and work with GM to determine appropriate resolutions.
• Aid FOH staff in processes for patron organization.
• Aid stage management as needed with company scheduling.
• Arrive at theater 45 minutes prior to first performance, handle any minor cast problems or complaints.
• Collect and process all necessary paperwork for staff to be onboarded into payroll system.
• Aid press agent in maintaining playbill.
• Handle any royalty reports for designer AWC and Director fixed recognition payment.
• Other duties as assigned that normally fall under the auspices of company management but are not listed above.

• A minimum of 5 years of experience in the theatre or entertainment industry in a commercial or LORT theatre.
• A minimum of 5 years of experience in venue management.
• Immersive experience helpful.
• Demonstrated experience with collective bargaining agreements and union compliance.
• Strong understanding of general management practices in a producing theatre.
• Excellent communication skills, with the ability to navigate sensitive situations with discretion and diplomacy.
• Highly organized, detail‑oriented, and capable of managing multiple priorities.
• Proficiency in Microsoft Office (Outlook, Word, Excel); familiarity with budgeting and basic accounting principles.
• A collaborative team player who thrives in a fast‑paced, artist‑centered environment.
• Model behavior and values consistent with The Goodman’s Community Agreements and furthering The Goodman’s IDEAA (Inclusion, Diversity, Equity, Anti‑Racism and Access) goals.

Chicago’s theatre since 1925, The Goodman is a not‑for‑profit arts and community organization in the heart of the Loop, distinguished by the excellence and scope of its artistic programming and community engagement. The theatre’s artistic priorities include new play development (more than 150 world or American premieres), large scale musical theatre works and re‑imagined classics.

We at The Goodman believe that a diversity of people, ideas and cultures in our organization enriches both the art on stage and our civic engagement. In our workplace, we strive to reflect the communities we…