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Rosin Eyecare - Eyecare Sales Associate

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: EssilorLuxottica
Full Time position
Listed on 2025-12-30
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Job Description & How to Apply Below

Overview

Requisition  | Store #: 00T076 Rosin Eyecare W. Jackson Blv | Position:
Full-Time | Total Rewards:
Benefits/Incentive Information

Rosin Eyecare was founded in 1930 with the mission of providing Chicagoans excellent eye health services and delivering exceptional vision. In the 90 years since, we've remained completely focused on treating our patients like family. Our expert team of Optometrists, Ophthalmologists, and LASIK surgeons are dedicated to their specialties. We offer comprehensive eye exams, stylish glasses, and contact solutions, along with a variety of eye health checkups.

We continually incorporate cutting-edge technology and the latest techniques to provide a modern approach to eye care.

As part of our team, you will have access to tailored professional development opportunities to ensure you have the right skills to succeed in your new role. If customer service and fashion/styling are your forte, apply at Rosin to begin a career with ongoing learning and growth. Rosin is part of Essilor Luxottica, a global leader in vision care products. Follow us on Linked In to learn more about our global community of over 200,000 employees.

GENERAL

FUNCTION

This role supports the practice by ensuring unsurpassed patient experiences when selecting eyewear or other products. This role supports establishing the practice as the premier destination for all vision needs within the community.

MAJOR DUTIES AND RESPONSIBILITIES
  • Greets all patients with a warm welcome. Shows urgency in providing service to patients and satisfying their needs.
  • Explores the needs and priorities of patients and links to practice offerings, including eye exam.
  • Attentive to details, asks clarifying questions, and consults with Optician as needed.
  • Demonstrates superior product knowledge; accurately describes the features and benefits of all products using the appropriate tools.
  • Anticipates problems; explores underlying reasons for issues; strives to develop long-term solutions.
  • Possesses the ability to multi-task and demonstrates the ability to prioritize and manage time with competing priorities.
  • Custom fits glasses and precisely places prescription in lenses.
  • Commits to delivery date and time, sets expectations for pick up, seeks feedback about experience and asks for referrals. Genuinely expresses gratitude and thanks the patient.
  • Strives to achieve exceptional results on goals and competencies.
  • Operates the point-of-sale system, inputting patient information with accuracy and attention to detail. When required, creates and tenders sales transactions, following operational processes and standards.
  • Presents, celebrates and educates at product pick-up.
  • Takes pride in the appearance of the practice and shows initiative to keep displays and inventory clean, attractive, and organized. Secures all company assets under one’s control.
  • Informs management of potential safety opportunities.
  • Adhere to attendance and daily time keeping requirements.
  • Adhere to all company policies and procedures.
  • Sell on your feet 80%-100% of the time.
  • Consistently maintains proper dress code.
  • Perform other duties as assigned by Practice Manager or as business needs.
BASIC QUALIFICATIONS
  • High School graduate or equivalent
  • Strong customer service skills
  • Strong basic math skills
  • Effective selling skills
  • Familiarity with technology, such as point-of-sale, patient record systems, or other software applications
  • Embraces new technology and change
  • Strong communicator and listener
PREFERRED QUALIFICATIONS
  • Eyecare experience
  • Sales experience

Pay Range:

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Essilor Luxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the Essilor Luxottica Speak Up Hotline at  or email HRC

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.

Native Americans in the US receive preference in accordance with Tribal Law.

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Position Requirements
10+ Years work experience
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