Field Engineer

Tandem Engineering Group (Tandem) is a leading engineering and project management services company headquartered in Windsor, Ontario, Canada. Our company offers engineering services to industrial, commercial, manufacturing, energy, and process engineering industries.

Our team is enthusiastic about delivering the highest-quality engineering solutions and customer service to our clients, and we are committed to creating an inspirational, diverse, and collaborative workplace environment for everyone.

At Tandem, we offer the opportunity to collaborate with our talented group of professional engineers and project managers who strive for excellence.

Join an exciting engineering community that strives to make the workplace a healthy and trusted environment by supporting employee empowerment through teamwork, innovation, and supporting local charities.

Tandem offers competitive wages based on experience and an attractive remuneration package.

Tandem is recruiting for a FULL
-TIME POSITION as a FIELD (QUALITY) ENGINEER with a minimum of 5 years’ experience to support our clients' projects in our CHICAGO, IL, LOCATION
.

• A master's degree is preferred.
• Experience with high-volume manufacturing.
• Advanced problem-solving credentials, e.g. Green/Black belt in Lean Six Sigma (LSS).
• High expertise dealing with ambiguity, complexity and fast-paced environments.
• Experience Quality Management systems, including 8D processes.
• Experience in Customer Service is preferred.
• Global experience is preferred.

• Customer-focused mindset, ensuring customer satisfaction
• The ability to solve problems and adhere to business-critical deadlines.
• The ability to develop collaborative relationships, acting as a well-respected, trusted partner with whom others want to work.
• The ability to influence others without direct authority.
• Excellent communication skills: verbal, written, and presentation.
• Proven track record of completing tasks with minimum supervision.
• Excellent data analytic skills.
• The ability to interpret documents, such as contract documents, safety rules, operating and maintenance instructions, and procedure manuals.

The Field (Quality) Engineer is responsible for, but not limited to, the following:

• Achieving quality objectives.
• Support all customer concerns with direct interfacing at customer sites
• Root cause analysis using advanced problem-solving tools.
• Ensuring the customer service turnaround time target is met.
• Driving problem-solving and continuous improvement projects from data analytics, including plant quality performance monitoring and customer non-conformances, to ensure robust corrective actions/countermeasures.
• Leverage lessons learned and red across best practice applications.
• Improving existing and implementing new processes that meet business needs.
• Ad hoc reports and tasks as required.
• Providing clear and concise updates for Executive levels.
• Work with and lead diverse teams.

Salary is based on experience.

This position is located near Matteson, IL, and the successful candidate must work at the site daily, Monday to Friday, with overtime as needed.

Tandem is an equal opportunity employer that welcomes and encourages applications from all candidates. We are committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status, or any other protected characteristic under governmental laws and regulations.

Accommodations are available upon request for all candidates participating in the recruitment, selection, and onboarding process.