Senior Vice President of Engineering

About JSSI

Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership.

JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams
, Traxxall maintenance tracking software,
Parts & Engines
, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data‑driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform.

JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at  .

Role Overview:

We are seeking a highly accomplished Senior Vice President of Engineering to lead our global engineering organization, encompassing software development, architecture, platform, and quality assurance. This role is responsible for building and scaling a world‑class engineering function that delivers high‑quality products on time and on budget, while establishing a strong technical foundation and an exceptional engineering culture.

The SVP of Engineering will be both strategic and hands‑on, setting engineering vision and standards while partnering closely with Product, Experience, and Technology leadership to execute our roadmap and long‑term platform strategy. This role will also define and lead the company’s AI strategy, ensuring responsible and effective adoption of AI to accelerate product innovation, improve engineering and business productivity, and strengthen our long‑term technology platform.

Location:

Chicago. In office 4 days per week.

Reports to:

Chief Product & Technology Officer

• Engineering Leadership & Delivery
  :
• Own end-to‑end engineering execution across development, architecture, platform, and QA
• Ensure consistent delivery of high‑quality software that meets scope, timeline, and budget commitments
• Establish clear engineering goals, metrics, and accountability across teams
• Drive predictable, scalable delivery through strong planning, estimation, and execution practices
• Manage vendor selection and delivery when appropriate
• Technical Excellence & Architecture
  :
• Set and uphold engineering standards, best practices, and development methodologies
• Ensure a strong, secure, scalable, and maintainable technology foundation
• Provide architectural oversight and technical leadership across systems and platforms
• Guide technology choices and leverage modern, leading‑edge technologies where they create real business value
• Evaluate, adopt, and integrate AI and machine learning technologies where they create meaningful product differentiation or operational efficiency
• Balance innovation with pragmatism and operational stability
• AI Strategy & Enablement
  :
• Define and own the company’s AI strategy, aligned with business objectives, product roadmap, and long‑term technology vision
• Identify, prioritize, and oversee AI use cases across product development, engineering operations, and internal business functions
• Lead the adoption of AI tools and platforms to improve engineering velocity, software quality, and overall technology productivity
• Establish standards and governance for responsible AI use, including security, privacy, compliance, and ethical considerations
• Partner with Product, Data, and Business leaders to translate AI capabilities into measurable business outcomes
• Stay current on emerging AI technologies…