BES Professional Services Lead

Overview

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected. We empower everyone to bring their authentic selves and novel ideas to work every day, fostering a culture of inclusion within our company and communities. We focus on building engineering that powers progress and enables innovation across mechanical, electrical, structural, and civil disciplines to support the digital age and the spaces where people work, connect, and thrive.

This role is part of HDR's Building Engineering Services Group, contributing to the design of critical infrastructure and the backbone of next-generation facilities, including high-performance data centers and dynamic commercial environments. Your work will support technological advancement, sustainability, and human experience, with opportunities to lead innovation and have a lasting impact on the built environment.

• Be responsible to the Business Group Manager to develop, coordinate, monitor and improve technical competencies of Business Group staff to meet client needs and market drivers.
• Assist with daily operations, such as project oversight, management reviews, financials and driving profitability at the project level.
• Supervise key cross-sector leads and ensure groups provide value to the BG in growth, delivery, or risk reduction by housing in-house specialties.
• Lead and monitor development and training of area staff in technical and business competencies.
• Collaborate with market sector leads on workload projections and coordinate workload sharing with other Business Groups or Areas.
• Lead quality assurance efforts to implement QA/QC program activities and strive for continuous improvement.
• Monitor project QC review activities, including assignment of experienced and qualified reviewers.
• Lead and monitor activities for continuous improvement, including development and use of technical standards, procedures, best practices, and lessons learned.
• Participate in project reviews and support project teams with management of claims and losses, including participation in reviews.
• Review hiring needs, requisitions and offers as delegated by the Business Group Manager.
• Participate in key pursuit teaming, staffing discussions and fee development.
• Partner with Market Sector Leaders and Project Delivery Leader.
• Oversee technical and digital delivery evolution in collaboration with subject matter experts.
• Work with the Business Group Manager to streamline and coordinate business processes consistent with Area, corporate policy, and MOA.
• Oversee and ensure implementation of quality, standards, and best practices.
• Collaborate with Area operations, market sectors, business classes, and delivery leaders.
• Review and approve fee proposals as delegated by the Business Group Manager.
• Serve as a champion for BGX opportunities and support communication within all business groups.
• Work closely with the Area Professional Services Lead.
• Perform other duties as needed.

• Bachelor's degree in a Professional, Architecture, Engineering or closely related field.
• A minimum of 10 years' experience.
• Maintains a professional or engineering registration and has related technical experience.
• Demonstrated experience with leading diverse teams. Committed to quality, improvement and HDR values.
• Actively engaged in professional or industry associations to enhance HDR technical expertise and brand.
• Ability to work cooperatively with regional and local office managers, other area business group directors, technical directors and marketing managers.
• An attitude and commitment to being an active participant of our employee-owned culture is a must.

• A minimum of 15 years' experience.
• Professional Engineer (PE) license.
• Excellent communication, leadership and organizational skills.
• Knowledge of the local market.

HDR is our company. Together, we build on each other s life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.

As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.

Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.

We provide a comprehensive benefits package that promotes employee ownership, health, performance, and success, including medical, dental, vision, disability coverage, life insurance, an employee assistance program, paid time away, parental leave, holidays, a retirement savings plan…