Head of Technical Services
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-01-15
Listing for:
Kraft Heinz Company
Full Time
position Listed on 2026-01-15
Job specializations:
-
Engineering
Manufacturing Engineer, Electrical Engineering, Systems Engineer, Operations Manager
Job Description & How to Apply Below
Head of Technical Services
Effective Date
Job Band
B08
Job Purpose
This is a role for someone who craves a global challenge balanced by the desire to be accountable for delivering against the model in the largest zone in Kraft Heinz. The Head of Technical Services will assess and develop a manufacturing strategy that sets an intended direction for the Manufacturing (OT) and Engineering Network to assure investments work in concert to alter the manufacturing cost curve.
This individual will require a unique ideation/problem solving skillset which forces holistic thought about problems rather than problem-solving specific hurdles. This individual will work closely with the Manufacturing Leadership Team to prioritize the cost disadvantaged business segments in need of regaining a low-cost leadership position. It’s through the evaluation and deployment of emerging technologies that these cost disadvantaged segments will be repositioned to sustain cost advantages.
The Associate Director, Operational Risk Management (EH&S) is responsible for managing Operational Risk Management (ORM) processes that include Safety and Health, Kraft Heinz Management System (KHMS), Workers Compensation, Environment, Business Continuity, Facility Security, Asset Conservation, Department of Transportation (Use the "Apply for this Job" box below). and Pandemic Planning as warranted for a region of Kraft Heinz North America. The primary purpose of this position is to ensure compliance with all applicable federal, state and local laws and regulations, applicable Kraft Heinz policies and procedures and implementation of KHMS.
In addition, this position involves the identification and communication of operational risks within the organization and the development of business strategies to mitigate operational risks.
Essential Functions & Responsibilities
• To define a manufacturing strategy as an intended direction which outlines the keys to attaining & retaining low-cost producer status and offers a competitive differentiation.
• Alter the boundaries of the existing manufacturing capabilities to offer efficient/rapid new product development
• To define strategies on Custom Automation & Innovation
• To define strategies and prioritize Obsolescence Capital Planning
• To define strategies Cyber security/ SOC
• To define/direct stepwise cost reduction programs and/or projects across the Manufacturing Network.
• To identify and prioritize opportunities based on the business segment cost needs.
• Guide/lead the execution teams through implementation to assure sustainable business results.
• Liaison between Manufacturing and Business M&A activities.
• Monitor operations metrics and identify opportunities to redefine metrics that better align behaviors with desired Business results
• Support the Manufacturing Leadership Team in prioritizing & resolving current technical Manufacturing issues impacting cost.
• Team members will act as resident experts within their field of expertise and provide guidance to the broader team on the strategic fit within the Manufacturing Network.
• Provide electrical/electronic technology guidance call knowledge and drive necessary changes regarding PLC’s, HMI’s, drives, controls, safety circuits and communications.
• Lifecycle Management - Own and manage the OT Obsolescence CAPEX project portfolio. Identify key projects within the zone that warrant operational technology upgrades to increase operability, efficiency, and security within the manufacturing plants.
• Deep electrical systems automation systems knowledge to steer the Network strategy for transformation projects.
• Develop project design, scope, cost estimates and timelines for electrical automation systems that aid in transformation automation projects.
• Creative electrical and controls mindset anchored in conceptual automation system solutions offering a step change in operational efficiency.
• Provide guidance to the project teams and other stakeholders on project management.
Expected Experience & Required Skills
• Bachelors of Science degree is required; preferably in safety management, safety engineering, or related field
• Experience in environmental, health, and safety in a…
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