Team Manager, Solutions Engineering; Public Sector

WHAT IS BOX?

Box (NYSE:

BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI‑first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

The Solutions Engineering Team at Box includes solutions engineers, value engineering, platform solution engineering, enterprise architects, and demo engineering. As a Public Sector Solutions Engineering Manager, you will lead and grow a team that sells to business and IT leaders across state, local, education, and specialized public sector accounts. You will own the technical strategy for the region, ensure consistent execution of customer‑centric solutions, and partner closely with Sales to expand Box’s footprint in new and existing public sector accounts.

You will also serve as a critical liaison between Sales and Product – translating customer feedback into actionable insights for Product Management, Operations, and Engineering.

This role focuses on U.S. Public Sector customers. We’re looking for a manager who understands procurement, compliance, and mission needs across SLED, CJIS, and other government programs, and who can coach a team to deliver high‑impact, compliant solutions. If you enjoy white boarding, problem‑solving, and mentoring technical teams, we want to talk to you.

• Recruit, mentor, and develop the Public Sector solutions engineering team
• Refine and scale core solutions engineering processes such as discovery, ideation, technical qualification, and proof‑of‑concept
• Manage and drive the technical win to reach team targets
• Participate in the execution of team and cross‑functional initiatives set by senior leadership
• Influence strategic account plans for larger clients
• Provide advice and response strategy for RFPs; present recommendations and associated benefits
• Promote products and Box solutions at regional conferences, forums, and seminars; participate in regional industry events and organizations to share your point of view
• Collaborate with internal cross‑functional teams to ensure customer satisfaction and long‑term success and provide critical feedback to Product and Engineering teams based on public sector needs and field experience
• Oversee technical demos and proof‑of‑concepts across Box offerings (Box AI, Mobile, Relay, Governance, Platform and API‑based apps)
• Travel up to 40% to engage with customers and work with team members

We are an AI‑first company. You approach your work with a growth mindset and leverage AI to make faster, smarter decisions that amplify your team's impact.

• 4‑year degree or equivalent work experience required
• 5+ years of experience in solutions engineering or solution consulting; prior experience managing a solutions engineering team is desired
• Demonstrated success working with Public Sector customers, with deep knowledge of SLED, CJIS, and other public sector compliance and procurement processes; knowledge of common public sector use cases
• Strong knowledge of CJIS requirements and implementation best practices; experience enabling CJIS‑compliant solutions in cloud environments
• Solid understanding of FedRAMP authorization processes and other compliance frameworks affecting SaaS vendors
• Experience with government procurement cycles, RFP/RFI processes, and contract vehicles (e.g., GSA schedules, state master contracts)
• Familiarity with FAR and other relevant regulatory frameworks
• Demonstrated experience working with Box applications and designing integrated solutions (Salesforce, Google Workspace, Office
  365 integrations)
• AI‑curious and technically fluent – comfortable discussing LLMs, embeddings, automation, and prompt/context engineering concepts with both technical and business audiences
• Strong presentation skills, able to build trust across technical and non‑technical audiences; passionate about showing,…