Training Specialist IV

Role Summary

The Training Specialist (Facilitator) plays a key role in delivering high-impact learning experiences for frontline leaders and staff across operational, union-based environments. This role is primarily focused on facilitating engaging, instructor-led training, while also supporting broader training program needs such as course maintenance, feedback collection, scheduling coordination, and collaboration with Instructional Designers and SMEs on new or enhanced learning solutions.

• Lead engaging, instructor-led training sessions (primarily in-person; virtual as needed) for frontline leaders, supervisors, and operational teams
• Create an inclusive learning environment that encourages participation and peer learning
• Adapt facilitation approach based on audience experience levels, labor environment, and operational context
• Manage group dynamics while maintaining alignment with objectives, timing, and program outcomes
• Reinforce leadership, communication, safety awareness, and people-management concepts through real-world application

• Coordinate class schedules, logistics, facilities, and session readiness as needed
• Partner with Instructional Designers and SMEs to support course updates, enhancements, and exam materials
• Assist with gathering participant feedback, insights, and improvement recommendations
• Support the maintenance of training records and reporting, including curriculum compliance tracking
• Contribute to blended learning programs, webinars, and support materials as assigned
• Provide input on training effectiveness, learner engagement trends, and continuous improvement opportunities

• Demonstrated experience facilitating instructor-led training for adult learners
• Experience delivering leadership, supervisory, or professional-development training
• Experience working within or supporting union-based or operational work environments
• Strong facilitation, presentation, and communication skills
• Ability to navigate fast-paced, real-time environments with professionalism and adaptability

• Experience as a frontline leader or supervisor
• Experience facilitating both classroom and virtual learning environments
• Background in operations, safety-focused, or regulated industries
• Experience supporting project coordination or training logistics

Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans