Learning Designer

Job Title
:
Learning Designer

Project Location
:
Onsite in Chicago, IL

Duration
: 6‑18+ months contract

Visa
: USC/GC

Interview Method
:
In‑Person

We are seeking an experienced Learning Designer to support the design and delivery of industry‑leading onboarding and training programs across our franchise hotel portfolio. This project‑based role translates business priorities, operational realities, and leadership expectations into practical, engaging, and scalable learning experiences that prepare learners for success.

In this role, you will help advance Hyatt's position as a leading hospitality company, joining a team committed to nurturing curiosity, building new skills, and fostering meaningful connections across the organization.

This role is ideal for a learning designer who thrives in ambiguity, values partnership over handoffs, and brings both strategic thinking and hands‑on development skills to a fast‑moving, outcome‑driven engagement.

• Instructional Program Design
  Partner with internal stakeholders, subject matter experts, and operational leaders to co‑design a learning program, from concept through delivery
  Translate business goals, operational realities, and leadership expectations into clear learning outcomes, curricula, and learning journeys
  Design engaging, adult‑learning‑centered experiences that balance leadership capability development with real‑world hotel operations
  Develop high‑quality instructional assets, including facilitator guides, participant materials, digital content, and on‑the‑job learning tools
  Apply sound instructional design and learning science principles to create practical, scalable, and performance‑based learning experiences
  Iterate on designs based on stakeholder feedback, learner insights, and pilot results
  Ensure learning content aligns with brand standards, organizational culture, and existing learning frameworks
  Contribute thought partnership by identifying opportunities to improve learning effectiveness, learning engagement, and on‑property application
  Manage work effectively within limited‑term project timelines and budgets, contributing to outcome‑driven results while meeting agreed‑upon milestones and deliverables
• Learning Administration
  Working knowledge of learning management systems (LMS), including structuring courses, uploading content, and supporting learner navigation
  Experience designing learning solutions with LMS capabilities and constraints in mind
  Ability to collaborate with LMS administrators or technical partners to ensure effective implementation of learning designs
• Communication and Coordination
  Serve as a primary point of coordination between learning stakeholders, subject matter experts, and delivery partners throughout the design and development process
  Facilitate working sessions, design reviews, and checkpoints to align on learning objectives, content direction and delivery approach
  Communicate progress, risks, dependencies clearly and proactively to project partners and sponsors
  Incorporate feedback efficiently while maintaining design integrity and alignment to agreed‑upon learning objectives
  Maintain clear documentation of design decisions, timelines, and deliverables to support transparency and continuity

• Proven experience as a learning design, instructional designer, or learning experience designer, with a portfolio of end‑to‑end program design work
• Demonstrated ability to design adult learning experiences that are practical, engaging, and performance‑focused
• Experience partnering with subject matter experts and business stakeholders to translate complex content into clear learning outcomes and solutions
• Strong instructional design skills including curriculum design, learning journey mapping, and development of facilitator‑led and blended learning assets
• Comfort working in ambiguous, fast‑moving environments, with the ability to make progress with incomplete inputs
• Excellent collaboration and communication skills, with a clear point of view and partnership mindset
• Ability to manage work independently within a limited‑term milestone‑driven engagement

• Experience designing…