Asst Dir Scholarships

Assistant Director of Scholarships

Position Number: 8102842
Job Category: University Staff
Job Type: Full-Time
FLSA Status: Exempt
Campus: Rogers Park-Lake Shore Campus
Department: Student Financial Assistance
Location Code: FINANCIAL ASSISTANCE (02023A)
Is this split and/or fully grant funded? No
Position Minimum Salary: $50,000/annual
Position Maximum Salary: $54,000/annual

• Oversee the complete scholarship application lifecycle, including promotion, tracking submissions, verifying eligibility, managing deadlines, and reconciling data to ensure an efficient and student‑friendly process.
• Act as the primary liaison for students, families, and internal departments, responding promptly to all financial aid and scholarship‑related inquiries via phone, email, or walk‑in support.
• Support the awarding function of donor‑funded scholarships through the scholarship management system.
• Assist the Financial Aid Office by managing specific program areas such as Special Scholarship Populations, External Scholarship awarding, and customer service or processing teams as needed.
• Support the University through presentations to internal or external audiences including workshops, financial wellness programs, orientations, and admission events.
• Collaborate with campus partners to provide a holistic approach to service.
• Provide excellent customer service to students and parents via phone, e‑mail, walk‑in, and other engagement channels concerning all financial aid and scholarship matters.
• Access federal and state systems (COD, NSLDS, GAP Access, FSA, etc.) to verify student aid eligibility.
• Perform other duties as required.

• Bachelor’s degree required; or 5 to 7 years related experience or a combination of education and work experience.
• A solid knowledge of federal and state regulations is essential.

• Exceptional organizational skills and attention to detail.
• Strong communication and interpersonal skills with a student‑centered approach.
• Proficiency in Microsoft Office and database systems.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.
• Experience working in higher education or nonprofit scholarship programs.
• Experience in scholarship management, student services, financial aid, or program coordination.
• Familiarity with scholarship software or student information systems (e.g., People Soft and/or Blackbaud).
• Demonstrated ability to work in a team‑based environment, as well as independently with minimal supervision.
• Adaptable to change.
• Strong working knowledge of federal and state regulation is essential.

• Familiarity with scholarship software or student information systems (People Soft, Blackbaud).
• Proficiency in Microsoft Office and database systems.
• People Soft experience highly preferred.
• Proficiency with Department of Education databases (COD, NSLDS, FAA Access, SAIG).

None

Open Date: 10/03/2025

Loyola University Chicago adheres to all applicable federal, state, and local civil rights laws and regulations prohibiting discrimination in private institutions of higher education. Please see the University’s Nondiscrimination Policy.