Senior Designer

Position: Senior Experience Designer
Job Description:

• The position requires demonstrable expertise in solutions with strong design work, design sensibility, and articulate storytelling.
• This is a hands-on role focused on both product discovery and design deliverables.
• The position involves participating in the entire design lifecycle - such as conducting user research, translating research data into actionable user flows, customer journey mapping, service blueprints, wireframes, signal testing, and high-fidelity designs.
• The Senior Experience Designer will also assist with the maintenance of the design system, including support in co-writing component specifications and defining accessibility standards.
• Your attention to detail is world-class, your design skills impeccable, and you love putting structure around difficult problems.
• Thrive on being hands-on and immersive. You look for opportunities to improve the way things work.
• Ensure there is steadfast user focus throughout the entire product lifecycle process.
• Design solutions that are user-centric while also meeting business goals.
• Champion ongoing improvements by considering market analysis, user feedback, metrics, and usability findings.
• Will partner closely with product management and engineering teams to drive innovation and push the boundaries of what's possible.
• Actively drive the design review cycle and close on design requirements.
• Effectively lead collaboration across teams; not just gathering business requirements but support in defining them.

Qualifications

• Bachelor's degree in design, human-computer interaction (HCI), or equivalent professional experience.
• 3+ years of experience in user centered experience design, with a focus on commerce.
• Experience working with UX researchers and acting on the research analysis in their design work.
• Experience applying Accessibility best practices (WCAG)
• A portfolio that demonstrates creative design thinking with an understanding of Human Centered Design.
• A design thinker who looks holistically for solutions that span the entire customer journey.
• Understand and can speak to the importance of having familiarity with technical considerations needed across the various platforms we're designing for.
• Excellent communication and presentation skills.
• The ideal candidate will be comfortable with ambiguity, passionate about design, and able to take initiative with minimal direction.
• The ideal resources will have portfolios that demonstrate:
  • Familiarity with UX research methods
  • Strategic product thinking
  • A demonstrated capacity for UX diagramming (journeys and flows)
  • Delivery of highly polished detailed designs in Figma and translating that into JIRA or similar
  • Demonstrated facility with modern consumer mobile app patterns

Benefits:

Healthcare Insurance:
Synectics offers eligible employees and their dependents healthcare coverage through Blue Cross Blue Shield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics.

Dental Insurance:
Synectics offers eligible employees and their dependents a dental plan through Met Life. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.

Vision Insurance :
Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.
401(k) Plan:
The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first enrollment date that is at least 30 days after employment begins. Enrollment dates are each January 1st, April 1st, July 1st, and October 1st.

Technical Certification Bonus:
Synectics is pleased to award its employees a bonus of up to $500 for an approved professional certification. In determining the bonus amount, Synectics will consider the cost of the test(s) for any certification relating to your current position, achieved during your employment with us. Only one Certification Bonus per calendar year may be awarded per employee. Only current, active employees will be eligible to receive this bonus.

It will be awarded 90 days after the Synectics office has received documentation confirming the successful completion of the certification.

Synectics is an equal opportunity employer.