LMS Content Developer

Department: Service Delivery

Reports To: Product Training Manager

Status: Contract for 2x months with opportunity to extend

Location: Remote, but able to work CST time zone

Salary Range: $5,/month

Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients.

Phamily, the company's core technology platform, has transformed chronic disease management with AI and easy-to-use technology that enables physicians and care teams to deliver high-touch, individualized patient care, proven to reduce the need for extra labor and the overall cost of care. Phamily transforms the lives of patients with chronic conditions while ensuring providers are recognized and fairly rewarded for the care they provide.

We are seeking a detail-oriented and creative LMS Content Developer to help build out a comprehensive training curriculum for our healthcare technology platform. This role will focus on creating engaging, compliant, and effective learning modules for multiple departments, including Care Managers, Program Managers, and internal staff.

• Course Development: Design and develop interactive learning modules across multiple tracks (Care Managers, Program Managers, APCM, Executive Sponsors, etc.)
• Content Creation: Write clear, concise instructional content, including lesson scripts, assessment questions, video scripts, and supplementary materials
• Platform Management: Build and organize courses within the LMS platform, ensuring proper sequencing and user experience
• Compliance Integration: Ensure all training content meets healthcare compliance standards and regulatory requirements
• Workflow Documentation: Create step-by-step workflow guides and best practice documentation for platform features (P20, P25, daily check-ins, etc.)
• Quality Assurance: Test courses with internal guinea pigs and iterate based on feedback and learner outcomes
• Metrics & Reporting: Work with the team to establish training completion metrics and measure the effectiveness of learning modules
• Continuous Improvement: Update and maintain existing courses as product features evolve and new best practices emerge

• 2+ years of experience in instructional design, curriculum development, or learning content creation
• Experience with LMS platforms and e-learning authoring tools
• Excellent written and verbal communication skills
• Ability to translate complex technical concepts into digestible learning content
• Strong organizational skills and attention to detail
• Ability to work independently and manage multiple projects simultaneously

• Healthcare or health tech industry experience
• Familiarity with Chronic Care Management (CCM) or Advanced Primary Care Management (APCM) programs
• Experience creating compliance training content
• Knowledge of adult learning principles and instructional design frameworks
• Video editing and multimedia content creation skills
• Experience with tools like Articulate, Storyline, Camtasia, or similar

• Number of courses developed and launched per quarter
• Learner completion rates and engagement metrics
• Reduced onboarding time for new Care Managers
• Positive feedback scores from training participants
• Decreased need for hands‑on training support

You’ll join a smart, humble, and collaborative team dedicated to improving healthcare.

Phamily is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other legally protected status.