Patient & Front Office Coordinator

Patient Experience & Front Office Coordinator

Join American Dental Associates LTD as a Patient Experience & Front Office Coordinator
. This role is not a traditional front desk position; we’re looking for someone polished, confident, and organized who enjoys being the connector between people, systems, and care.

We provide training—no dental experience required. What matters is your ability to communicate clearly, stay organized, and confidently guide patients through scheduling, treatment plans, insurance, and payments.

• Creating a smooth, professional experience from the first phone call to check-out
• Managing a busy phone line and scheduling appointments efficiently
• Reviewing treatment plans and helping patients understand insurance and costs
• Collecting copays and payments with confidence and professionalism
• Keeping patient information accurate across multiple systems
• Working closely with clinical and leadership teams to keep the day running smoothly

• Strong communicators comfortable on the phone and in person
• People who enjoy computer-based, detail‑oriented work
• Problem‑solvers who take ownership and think ahead
• Professionals who aren’t intimidated by numbers, insurance, or money conversations
• Candidates looking for a long‑term, growth‑focused role

• Paid Time Off + Paid Holidays
• Health Insurance
• 401(k) with Employer Match
• Employee Discounts on Dental Services
• Bonus Opportunities
• Supportive team environment and clear path for growth

If you’re confident, organized, and ready for a role that blends people skills with real responsibility, we’d love to meet you.

Entry level

Full‑time

Other

Chicago, IL