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Customer Service Rep

Quality Assurance Coordinator — Customer Experience & Ops

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Astound Business Solutions, LLC
Full Time position
Listed on 2026-03-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 18 - 20 USD Hourly USD 18.00 20.00 HOUR
Job Description & How to Apply Below
A leading telecommunications provider in Chicago seeks a Quality Assurance Coordinator to oversee customer service efforts, manage technical support inquiries, and handle escalated cases. The ideal candidate will possess 2-5 years of experience in customer service or sales, strong attention to detail, and the ability to work in a fast-paced environment.

This role offers a competitive salary between $18.00 and $20.00 per hour along with comprehensive benefits, including a 401k plan and paid time off.
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