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Technical Support Cloud Computing

Senior Customer Success Guide — AI-Driven Coaching Leader

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: salesforce.com, inc.
Full Time position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, Cloud Computing
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading cloud-based CRM company in Chicago is seeking a Senior Success Guide to enhance customer success through proactive guidance and expertise. The ideal candidate will engage with customers, delivering personalized coaching and support to ensure successful product adoption. Applicants should have strong communication skills, 3+ years of experience with Experience Cloud, and must hold a Salesforce Certified Administrator qualification.

Join this innovative company to redefine customer experiences through AI-driven solutions.
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Position Requirements
10+ Years work experience
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