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Customer Success Mgr./ CSM HelpDesk/Support Technical Support CRM System

Senior Manager, Customer Success — Retail & CPG AI

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: salesforce.com, inc.
Full Time position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support, Technical Support, CRM System
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading AI CRM provider in Chicago seeks a Customer Success Manager responsible for enhancing customer relationships and driving value from Salesforce investments. This role requires 8+ years of experience in Customer Success or related fields, excellent communication skills, and strong technical knowledge. The ideal candidate will orchestrate customer success plans, assist in critical incidents, and monitor customer trends. With an office-flexible arrangement, this position offers competitive compensation and additional benefits.
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Position Requirements
10+ Years work experience
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