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Senior CX Transformation & Advisory Consultant

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Accenture
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A global consulting firm in Chicago is seeking an experienced consultant to transform customer service solutions. The perfect candidate will have over five years of management consulting experience, specializing in customer support technologies. Responsibilities include evaluating current client offerings, leading teams for process redesign, and enhancing service delivery. The role requires deep knowledge of various customer service platforms and strong leadership skills.

Interested applicants should be ready to commit to a fast-paced, agile work environment.
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Position Requirements
10+ Years work experience
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