Box Office Ticket Agent- HOB Chicago

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders:
Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.

We are seeking a highly motivated and passionate individual to join our team as a Ticket Agent. The successful candidate will have a strong focus on customer service, be able to work well in a fast-paced environment, and have excellent communication skills.

Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. We are looking for someone to join our team who is passionate about live music and has a strong entrepreneurial spirit.

• Cash Handling;
  Bank Procedures and Check-out Procedures
• Maintain superior customer service both in person and over the phones
• Answer phone with prompt and courteous attitude
• Guest Relations
• Will Call Window
• Running Ticket Program on Computer for Sales
• Processing Opening and Closing Paperwork
• Knowledge of Talent and Entertainment
• Have a positive attitude
• Keep a clean, well-groomed appearance

• Working Knowledge of Phone Handling, Cashiering, Customer Service
• Entry level knowledge of basic computer operation and Point of Sales systems
• Skill in guest relations, phone etiquette, cash handling, filing, multi-task environment, attention to detail
• Ability to communicate, work well with others, work in a high-volume and sometimes stressful environment
• Ability to type 30 wpm
• High School Diploma

• Previous Ticketing experience
• Working knowledge of Windows based PC programs

• Working environment is fast-paced
• Position requires repetitive use of arms for answering busy phones and typing

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. We will do all that we can to help you successfully balance your work and homelife.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, citizenship, race, sex, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law.