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HelpDesk/Support Client Relationship Manager

Customer Experience Resolution Specialist | Hybrid

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: AssetMark
Full Time position
Listed on 2026-02-01
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A prominent financial services provider in Chicago is seeking a Customer Experience Resolution Analyst. This role supports Advisors and their clients by resolving reported dissatisfaction with operations. Candidates should have exceptional customer service skills, a Bachelor’s Degree, and ideally 2-5 years of financial services experience. The position allows for a hybrid work schedule. Key responsibilities include maintaining communication during issue resolution and supporting service improvement initiatives.
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