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Customer Success Mgr./ CSM

Senior Director, Customer Success Attrition Programs

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Salesforce
Full Time position
Listed on 2026-01-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
  • Management
Job Description & How to Apply Below
A leading AI CRM company is seeking a Senior Director of Customer Success Attrition Programs in Chicago. This role will design and implement programs to reduce customer attrition, requiring over 12 years of experience in Customer Success and strong leadership skills. You'll lead cross-functional teams, define strategies, and analyze data to improve customer loyalty. This position offers a competitive salary and comprehensive benefits, making it an ideal opportunity for those passionate about driving customer success.
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Position Requirements
10+ Years work experience
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