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On-Site Front Desk Supervisor — Elevate Guest Experience

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: HEI Hotels
Full Time position
Listed on 2026-01-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Event Manager / Planner
  • Hospitality / Hotel / Catering
    Customer Service Rep, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below
A leading hotel management company in Chicago is seeking a Front Desk Supervisor to assist in managing operations and ensure guest satisfaction. You will greet guests, handle inquiries, and resolve complaints, needing prior customer service experience in the hospitality field. This role requires effective communication and conflict resolution skills to maintain a welcoming environment, along with basic mathematical competencies for handling payments.

Benefits include competitive health insurance and a 401(k) savings plan.
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