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Customer Service Rep HelpDesk/Support Bilingual Customer Success Mgr./ CSM

Theatre Ticketing Specialist — Hybrid, Evenings & Weekends

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Chicago Artists Coalition
Full Time position
Listed on 2026-01-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A prominent arts organization in Chicago is seeking a Ticket Services Representative to provide high-quality customer service to theater patrons. This position offers a hybrid work schedule and requires availability for nights and weekends. Candidates should have customer service and ticketing experience, proficiency in CRM platforms, ideally Tessitura, and the ability to work independently. Be part of an inclusive community-focused organization that values diversity and equity in its workforce.
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