Customer Service Agent

Ready to elevate your customer service game? At SIXT, you’ll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and a starting hourly of $21.25.

• You welcome all customers upon arrival and gather feedback to improve their future rental experience
• You ensure customers take all personal belongings, discreetly check vehicles for damage, and direct any issues to the appropriate channels
• You advise customers on rental charges and provide an accurate receipt, ensuring a clear and customer-focused process
• You identify and tag vehicles for maintenance or grounding and ensure they are moved to the correct location
• You work in various weather conditions and are willing to take on additional tasks to support business needs

• Education & Experience
  :
  You have a high school diploma or GED and at least 1 year of customer service experience
• Licenses & Authorization
  :
  You are at least 18 years old, hold a valid driver’s license with a clean driving record, and are authorized to work in the United States without requiring sponsorship
• Computer Skills
  :
  You possess basic computer navigation skills and are familiar with Microsoft Office applications
• Work Hours & Travel
  :
  You can work 40 hours per week, including day or evening shifts, and are open to travel (5-10%), some of which may be by airplane
• Uniform & Language
  :
  You are willing to wear a company uniform and speaking other languages is a plus

• Comprehensive Benefits Package:
  Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future
• Paid Time Off & Holidays
  :
  Benefit from PTO, sick leave, and receive time and a half for working on public holidays
• Bonus Plan
  :
  Take advantage of a bonus plan based on performance
• Employee Assistance Program
  :
  Access support whenever needed through our Employee Assistance Program
• Exclusive Employee Rentals
  :
  Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees
• Uniform & Perks
  :
  Receive a uniform with weekly dry cleaning, always ensuring a professional appearance

About us:

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide.

Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!