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Senior Reservation Agent

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Regal Wings
Full Time position
Listed on 2026-01-24
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Travel Industry, Bilingual
Job Description & How to Apply Below

Regal Wings specializes in B2B premium travel booking, focusing exclusively on first and business-class flights since 2006. Renowned for offering significant discounts on high-value airline seats, we handle the entire booking process, including quoting, issuing, and customer support. Our team of experienced travel experts ensures a seamless luxury travel experience while maximizing cost savings for our clients. With exclusive contracts with major airlines, we provide the lowest wholesale fares, allowing businesses to boost their profit margins.

The Role

Regal Wings is seeking an experienced, polished Senior Reservation Agent to join our award-winning team. This role is ideal for a high-performing travel professional who thrives in a fast-paced environment, has a strong command of global air and hotel products, and is passionate about delivering exceptional, high-touch service to premium travelers.

Key Responsibilities
  • Research and create customized domestic and international airfare proposals using Sabre GDS
  • Manage end-to-end luxury travel bookings with a focus on accuracy, efficiency, and client satisfaction
  • Deliver outstanding service throughout the travel planning process, proactively resolving client needs and challenges
  • Support sales goals by promoting luxury travel offerings and collaborating with marketing initiatives
  • Optimize and refine complex travel itineraries to meet the expectations of premium travelers
Qualifications
  • Minimum 3 years of experience in a travel advisor role with proven success selling air and hotel
  • Advanced GDS proficiency (Sabre preferred; Amadeus or comparable experience accepted)
  • Strong knowledge of international itineraries and rate structures
  • Excellent attention to detail, flexibility, and initiative-driven problem solving
  • Professional communication skills and strong relationship-building ability
  • Degree or training in Hospitality, Tourism, Business, or related field preferred
Location & Schedule
  • Remote
  • Monday–Friday, 9:00 AM–6:00 PM EST

If you are a service-forward travel professional who enjoys working with complex itineraries and high-value clients, we would like to hear from you.

To Apply:

Please send your resume and a brief introduction outlining your GDS experience and luxury travel background.

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Position Requirements
10+ Years work experience
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