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Customer Service Rep Client Relationship Manager Technical Support

Senior Manager, Digital Customer Service Transformation

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Ernst & Young Advisory Services Sdn Bhd
Full Time position
Listed on 2026-01-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Client Relationship Manager, Technical Support
Job Description & How to Apply Below
A global consulting firm is seeking a Senior Manager in Digital Customer Service in Chicago. This role requires extensive experience in customer service strategies, leveraging innovative solutions for top-tier clients. You will lead projects that redefine customer service, manage cross-functional teams, and drive business growth through your expertise. Candidates must have significant knowledge of customer service practices and experience with CRM and AI technologies.

This position offers competitive compensation and the opportunity to shape the future of customer service.
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Position Requirements
10+ Years work experience
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