Customer Service Representative
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-01-20
Listing for:
BeloForm Craft
Full Time
position Listed on 2026-01-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, English Customer Service
Job Description & How to Apply Below
Job Description
We are currently hiring a Customer Service Representative to serve as a key point of contact between the company and our clients. This role is essential in maintaining smooth communication, resolving inquiries efficiently, and ensuring a positive customer experience. The ideal candidate is professional, detail-oriented, and capable of handling multiple tasks while maintaining a high standard of service.
Responsibilities- Respond to customer inquiries via phone, email, and internal communication channels
- Provide accurate information regarding services, policies, and procedures
- Assist customers with requests, concerns, and issue resolution in a timely manner
- Maintain clear and organized records of customer interactions
- Coordinate with internal teams to ensure customer needs are properly addressed
- Uphold company standards for professionalism, communication, and service quality
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