Customer Account Representative

Company Description

Beloform Craft is a forward-thinking organization dedicated to developing future leaders through structured training, hands-on experience, and strategic exposure to core business operations. We believe in cultivating talent from within, empowering individuals with the tools, mentorship, and professional environment needed to grow into confident and capable management professionals.

Job Description

We are seeking a Customer Account Representative to serve as a key point of contact between the company and our clients. This role focuses on managing client accounts, ensuring accurate communication, and supporting ongoing business relationships. The ideal candidate is detail-oriented, reliable, and motivated to contribute to a professional and collaborative workplace.

Responsibilities

• Act as the primary contact for assigned customer accounts
• Maintain accurate and up-to-date client records
• Respond to client inquiries in a timely and professional manner
• Coordinate internally to ensure client needs are addressed efficiently
• Support account updates, documentation, and follow-ups
• Assist with resolving account-related issues and inquiries
• Uphold company standards in all client interactions

Qualifications

• Strong written and verbal communication skills
• Excellent organizational and time-management abilities
• Ability to work effectively in a team-oriented environment
• Attention to detail and problem-solving skills
• Professional demeanor and client-focused mindset
• Willingness to learn and adapt in a fast-paced environment

Additional Information

• Competitive salary ($52,000 - $56,000 per year)
• Growth opportunities within the company
• Skill development and on-the-job training
• Supportive and professional work environment
• Stable full-time position