Mission Specialist

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Employee discounts
• Flexible schedule
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Training & development

Part‑Time (Approx. 25 hrs/week to start | Full‑Time Potential) On‑Site | Chicago (South Loop) Speed Pro Imaging – Chicago Loop 2028 S. Michigan Ave, Chicago, Primarily Mon–Fri (with occasional “clients exist and deadlines are real” moments)

IMPORTANT — PLEASE READ THIS PART. REALLY.

This role is not remote. This role is not entry‑level, at least 2 years of relevant experience required. This role is not a resume filler, side hustle, or for career exploration.

If you struggle with follow‑through, hate juggling multiple priorities, or need constant direction to stay productive — then just think Bumble, and SWIPE LEFT.

Recruiters, staffing agencies, headhunters, or anyone who “just wants to hop on a quick call”:
Please don’t contact us. We won’t respond. This is not a challenge. It’s a boundary.

Now that we’ve got that out of the way…

ABOUT SPEEDPRO CHICAGO LOOP

Great. Big. Graphics. That’s not just our tagline — it’s our obsession. Speed Pro Chicago Loop creates premium large‑format digital graphics for some of the most recognizable brands, agencies, and businesses in Chicago and nationwide. From wall murals to window graphics to event graphics taller than your first apartment, we help clients Make Their Vision Visible.

We are an over‑caffeinated, fast‑paced, entrepreneurial, quality‑driven, client‑obsessed, veteran‑owned, print shop that produces miracles no sanely owned print company would ever accept. If you like variety, creative problem solving, and working with people who hustle hard and laugh even harder… you’ll fit right in.

ABOUT

THE ROLE

We’re looking for someone who thrives at making things happen. Someone who keeps projects moving, supports client communication, helps the two long‑time friends and owners stay focused, and makes sure the trains run on time. You are the glue. The force multiplier. The “yep, I already handled that” person.

This role touches client service, estimating, project coordination, communication, and sales support—with huge room to grow into full‑time and expanded responsibilities.

If you love a mix of structure and chaos, enjoy working with clients, can juggle multiple tasks without melting down, and actually get a thrill from completing things… read on.

WHAT YOU’LL DO (THE “MISSION”) Client Communications & Intake

• Field incoming calls and emails without sounding like we hired a Chatbot
• Move customers through the right next step with confidence
• Gather project specs and help clients feel supported, heard, and guided

Project Coordination

• Assist with project workflow from inquiry → estimate → production → delivery
• Keep timelines, task lists, and updates accurate
• Coordinate with owners, production staff, and clients to keep jobs on track

Estimating & Sales Support

• Create estimates/quotes using our tools and templates
• Follow up on open quotes, warm leads, and proposals like cuddly heat‑seeking missile
• Track project status and client information in our CRM

Account Management

• Support ongoing client relationships by making them feel valued and prioritized
• Provide updates, clarify details, and maintain high‑touch communication
• Help ensure Speed Pro delivers exactly what we promised

Owner Support (aka making life easier for Eric & Rebecca)

• Help organize daily priorities
• Take tasks off their plate
• Keep the studio calm, coordinated, and client‑ready

WHAT YOU BRING TO THE TABLE

• A warm, smart, polished communicator
• The multitasking skills of a speed popping octopus
• Ability to keep yourself and others organized
• Basic comfort with computers, email, CRM systems, and learning new software
• A proactive mindset (“I’m on it” vs. “Let me know what to do next”)
• A professional, friendly, service‑oriented personality
• Experience in client service, project coordination, office management, or sales support

HOURS, PAY & LOGISTICS

• Part‑time to start: approx. 25 hours/week, Mon‑Fri with occasional weekends, schedule is mildly flexible
• Hourly + bonus opportunities + CTA Pass
• Potential to grow into full‑time as business continues expanding
• South…