Sr Customer Service Representative
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-01-15
Listing for:
Napa Auto Parts
Full Time
position Listed on 2026-01-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Retail Associate/ Customer Service
Job Description & How to Apply Below
Napa Auto Parts - [Customer Service Representative] As a Customer Service Associate at Napa Auto Parts, you'll:
Take incoming sales order or general customer service inquiry phone calls from independent and local NAPA stores;
Set up new rebate accounts, make account revisions, and issue rebate credit to local and independent stores;
Review and correct coding for bills from HQ;
Handle bad checks from customers of stores (do a journal entry and fill out Global Services payment slip);
Answer cash on demand calls by accessing store's AR to get true total of stores purchases.
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