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IT Consultant Technical Support

VOC Insight Consultant — Customer Experience & Data Analytics

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: National Black MBA Association
Full Time position
Listed on 2026-01-13
Job specializations:
  • Customer Service/HelpDesk
    Technical Support
  • IT/Tech
    IT Consultant, Technical Support
Job Description & How to Apply Below
A prominent non-profit organization is seeking a Consultant for Voice of Customer Management in Chicago. This role involves managing VOC platforms, collaborating with technology teams, and leading projects to enhance customer experience. Candidates should have at least eight years of experience in business information analysis and be proficient in customer feedback tools like Qualtrics. The position offers competitive benefits and a commitment to diversity and inclusion.
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