Customer Service Assistant

We are currently seeking a Customer Service Assistant to join our Chicago team. This role is ideal for a motivated individual who enjoys working with people solving problems and contributing to a positive customer experience. You will act as a key support point between clients and internal teams ensuring smooth communication and high service standards.

• Serve as a primary point of contact for customer inquiries and requests
• Provide accurate information regarding services processes and timelines
• Assist in resolving customer concerns in a professional and timely manner
• Maintain organized records and documentation of customer interactions
• Support internal departments with administrative and customer-related tasks
• Ensure a consistently high level of customer satisfaction

• Strong verbal and written communication skills
• Professional demeanor with a customer-focused mindset
• Ability to multitask and prioritize in a fast-paced environment
• Strong organizational and problem-solving skills
• Attention to detail and reliability
• Ability to work independently and as part of a team

• Competitive salary ($41000 $ 45000 annually)
• Growth opportunities within a rapidly expanding company
• Supportive and professional work environment
• Ongoing training and skill development
• Stable full-time position with long‑term potential

Remote Work:

No

Employment Type:

Full-time

Key Skills
EAM,Electrical Controls,Cyber Security,Business Administration,Corporate Marketing

Department /

Functional Area:

Customer Service

Experience: years

Vacancy: 1