Customer Service Representative
Listed on 2026-01-12
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Customer Service/HelpDesk
Bilingual -
Finance & Banking
Avant Credit Corp ("Avant Credit") is a fast-growing startup that offers tremendous advancement opportunities to its employees. Since its launch in late 2012, Avant Credit, a consumer finance company, has changed the way customers borrow money -- providing them with a new and unique online experience. Avant Credit uses state-of-the-art analytics methods in order to offer its lowest possible interest rates to the widest range of customers.
Since inception, Avant Credit has secured $109 million in equity financing and $50 million in debt financing to continue to grow at an exponential pace. Previously, Avant Credit's founders created the leading international online short-term lender currently employing over 1,000 individuals and generating over $700 million in annual revenue. Avant Credit’s founders have also launched an innovative real estate investment trust that provides affordable housing options in Chicago, Indianapolis and Baltimore with over 8,000 apartments owned and managed.
In addition, several of Avant Credit's founders have participated in the prestigious Y-Combinator startup incubator program in Silicon Valley, the preeminent program of its kind
As a Customer Service Representative you will be the manager of first impressions for our valued customers located in the United Kingdom and will be responsible for guiding them through the loan process. Job duties include but are not limited to:
Customer Service, Application Support, Loan Processing, and Collections.
We are looking for professional, personable, and most of all helpful candidates who are looking to grow within a dynamic organization.
Individuals must be able to work a2:00 AM to 10:30 AM schedule, flexibility on scheduling is a plus!
Qualifications- At least 2 years recent Customer Service experience, within the financial industry preferred but not necessary.
- Self-driven and goal-oriented, able to work independently.
- Computer proficient and able to type up to 6500 keystrokes per hour.
- Must have college degree from an accredited institution.
- Bilingual is a plus but not necessary.
- MUST be able to work a 2:00 AM to 10:30 AM schedule, flexibility on scheduling is a plus!
- Startup culture with access to work directly with senior management
- Casual dress code
- Blue Cross/Blue Shield Medical, Dental, & Vision
- 10 paid days vacation plus a 5 days of paid sick time
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