Strategic EdTech Customer Success Manager
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-01-10
Listing for:
Turnitin
Full Time
position Listed on 2026-01-10
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Success Mgr./ CSM, Technical Support, CRM System
Job Description & How to Apply Below
An educational technology company is seeking an experienced Customer Success Manager who excels in building relationships and driving customer value. The ideal candidate will collaborate with educational institutions to deepen engagement and secure renewals. Responsibilities include monitoring customer satisfaction, identifying growth opportunities, and leading business reviews. Candidates should have over 3 years of relevant experience, strong communication skills, and be comfortable leveraging CRM tools.
This position offers a range of benefits including a salary between $77,700 and $129,500 per year.
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