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Desk Side Pro - On-Call Ticket Resolution

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: TechDigital Group
Per diem position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support, Customer Service Rep
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Desk Side Support Pro - On-Call Ticket Resolution
An innovative company is seeking a dedicated contractor to support on-call escalations and improve customer satisfaction. In this role, you will independently resolve issues while adhering to quality standards and regulatory requirements. You will also engage in valuable activities like knowledge management and training, ensuring a seamless experience for customers. Join a dynamic team where your contributions can lead to significant improvements in service delivery and customer satisfaction.
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