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Customer Success Analyst — Data-Driven Platform

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Innova Market Insights
Full Time position
Listed on 2025-12-21
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Position: Customer Success Analyst — Data-Driven Platform Support
A global market research company is seeking a Customer Success Analyst to support their Account Management team. This role will ensure clients receive timely and effective support for platform usage. Candidates should have a Bachelor’s degree in a relevant field and 2+ years in customer support or analyst roles. Strong analytical skills and client communication are essential. The position involves conducting analyses, managing client requests, and facilitating client trainings to ensure satisfaction and successful platform adoption.
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