Annual Reports Client Service Representative
Listed on 2025-12-01
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Client Relationship Manager
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Job Description
Client Service Representative - Annual Reports
Chicago, IL (Onsite)
Monday - Friday, 9:00am-6:00pm
Are you passionate about delivering exceptional service? Us too.
We’re hiring a Client Service Representative for our Annual Report Prep & File team. You’ll work directly with our clients (other companies) and teams at CSC to provide solutions that help their business run smoother and smarter. Our client service professionals are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth.
You bring the drive, energy, and commitment to provide world-class service. CSC is a place where you’re encouraged and expected to be your best.
Job Description
Client Service Representative - Annual Reports
Chicago, IL (Onsite)
Monday - Friday, 9:00am-6:00pm
Are you passionate about delivering exceptional service? Us too.
We’re hiring a Client Service Representative for our Annual Report Prep & File team. You’ll work directly with our clients (other companies) and teams at CSC to provide solutions that help their business run smoother and smarter. Our client service professionals are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth.
You bring the drive, energy, and commitment to provide world-class service. CSC is a place where you’re encouraged and expected to be your best.
We’re a company of helpful people teaming up to make a difference in global business and our local communities. Passionate about service quality, giving back to the community, and devoted to continuous improvement, CSC is the business behind business.
Some of the things you’ll be doing:
- Build relationships with our clients to better understand their unique needs and concerns
- Research, analyze, review, and process legal documents
- Fulfill requests and answer questions for internal and external customers via phone or electronically
- Provide excellent client service to both internal and external clients
- Manage client portfolios and organize workflow to meet clients’ time frames and demands
- Data entry of client information, electronic filing, and retrieval of documents
- Navigate between multiple databases quickly and accurately
- Recommend process improvements where applicable
- Maintain and grow existing client business by providing outstanding service and by recognizing and proactively offering appropriate services
- At least 5 years of experience working in a business to business customer service or administrative capacity
- Energetic self-starter who thrives in a fast-paced, team-oriented environment
- Attention to detail and accuracy
- Strong research skills
- Strong prioritization and time-management skills
- Flexibility and agility, with the ability to multitask
- Problem-solving skills
- Strong computer skills and proficiency in MS Office, Word, and Excel
- Excellent verbal and written communication skills
- Salesforce experience a plus
At CSC, compensation decisions are dependent on a number of factors including job location and the knowledge and experience of each individual. A reasonable estimate of the current starting salary is $50,000 per year.
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About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.
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