Proofreader; In-House Creative Agency

Why this job matters

As Proofreader, you’ll be responsible for reviewing and refining all written content for your assigned brand, making sure it’s accurate, consistent, and aligned with our tone of voice and brand guidelines. Reporting to the Copywriting Team Manager, you’ll be the final quality check for all copy before it goes to stakeholders or publication, protecting brand reputation through meticulous attention to detail.

• Proofreading and quality control
• Proofread all written content across multiple channels including digital, print, social, broadcast scripts, outdoor, retail, and more.
• Ensure all content is accurate, consistent, brand-aligned, and error-free by rigorously proofreading copy and identifying any issues in quality, clarity, or compliance.

• Ensure all content consistently reflects the brand’s tone of voice and style guidelines, maintaining accuracy, clarity, and uniformity across all messaging.

• Ensure all copy is consistently formatted, legally compliant, and optimised for each channel by reviewing layout, character limits, hyperlinks, and formatting standards.

• Ensure all copy is accurate and reliable by rigorously fact-checking information, validating product and offer details, confirming regulatory compliance, and flagging any discrepancies.

• Ensure rigorous version control and documentation by systematically tracking copy through the proofreading process, maintaining accurate records, resolving queries, and archiving final approved content.

• Collaborate across copywriting, design, and compliance teams to uphold high quality standards, resolve errors quickly, and ensure seamless integration of copy within wider creative workflows.

• Ensure high quality, brand consistent proofreading by applying rigorous standards, following established processes, and delivering accurate work at pace.
• Use style guides, brand guidelines, and reference materials correctly, maintaining up-to-date knowledge of brand terminology and preferred style.

• Maintain expert-level accuracy and brand consistency by mastering language standards, telecoms terminology, compliance requirements, and approval processes while swiftly identifying and correcting errors.

• Previous experience in proofreading, copy editing, or editorial roles.
• Exceptional attention to detail with proven ability to spot grammatical, spelling, punctuation and formatting errors.
• Proven track record of maintaining quality standards.
• Confident using style guides and able to apply them accurately and consistently.
• Strong understanding of tone of voice, brand identity, and the ability to ensure copy is on-brand and consistent across channels.
• Experience proofreading across multiple formats (digital, print, etc.).
• Ability to make light copy edits where needed while preserving key messages.
• Excellent communication and interpersonal skills, with the confidence to provide clear, constructive feedback to stakeholders.
• Experience working in fast-paced environments with tight deadlines.

• Previous in-house agency or brand-side proofreading experience.
• Familiarity with AP Style, Chicago Manual of Style, or similar.
• Knowledge of accessibility requirements for written content.

• Annual on-target bonus 10% (based on both personal and company performance).
• BT pension scheme; minimum 5% employee contribution, BT contribution 10%
• 25 days annual leave, plus eight bank holidays with the option to buy up to one week’s work of your contracted hours. This will also increase with service.
• Two weeks carer’s leave.
• From January 2025, all parents welcoming a new child will be eligible for our new Family Leave policy. You will receive 18 weeks at full pay, eight weeks at half pay and 26 weeks at the statutory rate. It is for all parents, no matter how your family is made.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• Life assurance (4 x life…