Project Specialist II, Rail Operations

Under general supervision, performs various activities in support of the Rail Operations department, including performing organization-wide data analytics, strategic project support, departmental administrative support, and special projects.

• Collects, analyzes, and evaluates data gathered from various projects and synthesizes the data into meaningful reports and presentations.
  • Performs research and gathers information and/or data related to assigned projects.
  • Updates logs, records, and databases with data gathered for analysis according to record-keeping practices.
  • Creates detailed and concise presentations and reports based on analysis performed and provides reports to management.
• Provides project management functions for Rail Operations.
  • Initiates, organizes, and coordinates various projects, special assignments, and support activities as assigned.
  • Produces complex correspondences, reports, and presentations using software for work processing, spreadsheets, and graphics.
  • Executes project management strategies and functions, and works closely with other departments, as directed, related to special projects and initiatives.
  • Manages and administers special functions exclusive to the department.
  • Assists in developing and administering programs, procedures, goals and objectives.
  • Develops methods to improve workflow and processes.
• Prepares and approves payroll information for department employees.
  • Prepares and processes paperwork and submits to payroll as needed.
  • Maintains and provides information to assist in resolving payroll disputes.
  • Ensures payroll information meets guidelines as outlined in collective bargaining agreements.
  • Provides administrative support when necessary.
• Assists in development and implementation of tools, programs, and procedures with the goal of improving communication and workflow within the department. Analyzes and evaluates department work flows and devises and evaluates new methods, tools, and/or processes.
• Acts as a liaison with various departments to aide in project management and completion. Collaborates with internal departments and identifies performance deviations and ongoing areas for further improvement.
• Maintains department documents, reports, and systems as assigned.
  • Updates department records to ensure accurate information is maintained.
  • Assists in maintaining various computer systems as utilized by department.
  • Prepares and processes documents and reports relating to department personnel and distributes copies as needed.
• Performs related duties as assigned, including duties of Administration Manager during periods of absence.

Reporting to this position may include the following jobs:
Job Title

• Organizing and analyzing data from numerous and diverse sources.
• Monitoring budgets against actual financial activities.

• Bachelor’s degree in Business Administration or a related field, plus three (3) years of experience in an administrative position that includes project management, budget management, report preparation, and/or data analysis functions, or an equivalent combination of education and experience relating to this position.

• Requires remaining in a stationary position for extended periods of time and constantly operating a computer and other office productivity machinery.
• Service Area Requirement:
  Exempt (Non-Union) employees must live within the boundaries of the CTA Statutory Service Area either at the time of employment or within 6 months of beginning employment at CTA.

• Working knowledge of business analysis standards and processes.
• Working knowledge of project management methodologies.
• Working knowledge of administrative management policies and procedures.
• General knowledge of transit operations.
• General knowledge of the principles and practices in budget management.
• General knowledge of pertinent laws and regulations.
• Advanced computer and analytical skills.
• Advanced MS Office Suite (Word, Excel, Access) skills.
• Good oral and written communication skills.
• Good project management and analytical and decision making abilities.
• Ability to work with sensitive information while maintaining strict confidentiality.
• Ability to report findings in a clear and concise manner.
• Ability to prepare detailed analytical reports.
• Ability to verify accuracy and completeness of forms and databases.
• Ability to present information and report updates effectively.
• Ability to gather and analyze information.
• Ability to work independently without supervision.
• Ability to work to collaborate and work in a team environment.

• General office environment.

• Standard office equipment.
• Personal computer and related software.