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Revenue Operations Specialist
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-03-12
Listing for:
Midtown Athletic Club
Full Time, Part Time
position Listed on 2026-03-12
Job specializations:
-
Business
Business Development
Job Description & How to Apply Below
** Midtown has implemented Hub Spot Enterprise CRM across our entire organization, with Marketing Hub, Sales Hub, Service Hub, and Operations Hub. The system powers our member support system and member communications, new member onboarding process, and marketing and sales prospect funnel. You will partner with our Director of Revenue Operations in maintaining and improving upon the system for our users, members, and prospects, working collaboratively with leaders in marketing, sales, and operations to execute strategy and implement updates within the CRM.You
will work with the Director of Revenue Operations to improve revenue operations systems and processes as well as provide project management and change management support for key initiatives. This role will support internal clients such as Sales, Marketing and Operations as well as execute Rev Ops initiatives. To be successful in this role, you need the ability to think systematically across multiple business processes, understand both the big picture and small details of a CRM system, work collaboratively to define business objectives and strategy—then translate on that strategy to CRM best practices.
** Full
Job Description
** Work with the Director of Revenue Operations to build Hub Spot reports to measure various sales, marketing, and operation service efforts.
Identify trends and resolve challenges and issues within the revenue operations systems and processes with the goal of improving the user experience while driving productivity, scalability, and revenue. Participate in system implementation projects including but not limited to requirements, documentation, systems configuration (workflows), test documentation/execution, issue identification and resolution.
Keep abreast of new Hub Spot features and functionality and industry trends and best practices in revenue operations.
** Requirements and Skills
** years’ experience in Revenue Operations, with a proven Strong understanding of the Hub Spot or CRM equivalent platform, with the ability to build custom reports, leverage data sets, workflows, custom views. (understanding Hub Spot workflows, sequences, and playbooks a BIG PLUS).Strong analytical and problem-solving skills, with experience using data and analytics to improve revenue and inform strategy. Strong project management skills, with the ability to prioritize and manage multiple tasks and projects.
Excellent communication and collaboration skills, with the ability to work effectively with a team and across the organization. A desire to learn and grow in the revenue operations field, and a willingness to continuously improve and develop skills. Experience working with outside systems that integrate with CRMs (e.g., other CRM systems, phone systems, databases, etc.).
Excellent written and verbal communication skills.
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* Core Competencies:
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* ** Compensation
* * Starting at $80,000. The actual compensation will depend on experience, and/or additional skills you bring to the table.
** Benefits**:
Please refer to the link for a copy of benefits and perks offered by Midtown for our full and part time associates.
**** About Our Company
**** We work at Midtown to inspire people to transform their lives—and we do our job well. Our members stay longer than any other major athletic club chain in North America because we are committed to providing resort-like environments, personal attention, and strong communities at every one of our clubs. We believe all three of those pillars start with attracting and growing rock star talent at every level of our organization.
**** Who We Want
**** We’re looking for people that share our core values: kind individuals who want to win together, see things as the glass half full, are passionate about helping others, and strive to always be better than yesterday.
** Associate Benefits
** Members of the Midtown team receive:
* Complimentary club membership
* Discounts on Midtown products and services
* Access to hundreds of free courses for professional development
* Health insurance for eligible full-time associates (30+ hours a week)
* And more
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