Senior Strategist

WONGDOODY is seeking a Senior Strategist to support a major platform consolidation program for a global business services provider. The immediate focus is a comprehensive discovery initiative that will deepen our understanding of the client’s platform ecosystem across user groups, regions, and product modules.

Reporting to a Strategy Director and the Regional Head of Strategy, the Senior Strategist will be a core member of a cross‑functional team and will drive research, insight development, and strategic framing essential to the program’s success. This role requires strong experience with enterprise digital environments, complex stakeholder landscapes, and the ability to translate research into actionable direction for product and experience teams.

This is a temporary, part‑time position.

• Conduct qualitative and quantitative research, including stakeholder interviews and task shadowing
• Identify pain points and opportunities and synthesize insights into frameworks, journeys, and POVs
• Translate research findings into actionable design and product inputs
• Support user testing and concept validation
• Develop personas and user journeys that reflect research findings
• Support workshops and client alignment sessions
• Partner with stakeholders to map opportunities onto a roadmap aligned to the overall program timeline and business goals
• Contribute to ideation, brainstorming, opportunity prioritization, and road mapping activities

• Stellar interpersonal skills and the ability to influence cross‑functional teams without direct authority
• A curious, social, flexible thinker who enjoys connecting the dots across complex ecosystems
• Highly adaptable and energized by varied work streams and approaches
• A clear and compelling communicator across verbal, written, and visual formats
• Skilled at managing up, down, and sideways, with comfort communicating effectively at all levels
• Confident in your point of view while remaining open to the perspectives of clients and teammates

• 4–6 years of strategy experience within a digital creative agency or innovation consultancy
• Experience in B2B categories, ideally within professional services
• Familiarity with product design and development processes
• Strong qualitative research capabilities, including observational research and task shadowing
• Hands‑on workshop experience
• Confidence and strength in client‑facing discussions and presentation delivery
• Willingness to conduct in‑person research or task shadowing at the client’s Chicago office (or other U.S. locations as needed)

We are Wong Doody. 2000 innovators, creators and designers in 22 studios across the world.

We create human experiences. Tell big stories for bold clients. Use design to save lives. For the past 30 years, Wong Doody has been recognized as one of the most creative and innovative companies by Cannes Lions, Fast Company and EY, among others.

Since our founding, we have won hundreds of global awards for advertising, branding, experience design and strategy, while building a culture that consistently makes Wong Doody one of the “Best Places to Work”. We recognize that our people and our values are paramount to our success. Now an Infosys company, our culture remains the same—open, inclusive and curious—rooted in Creative Democracy formed by our founders, Tracy Wong and Patrick Doody.

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Wong Doody is a proud Equal Employment Opportunity employer where we are committed to creating an equitable, diverse and inclusive workspace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We are intentional about creating a space that celebrates, embraces, and also reflects the diversity of the world we live in.

Candidates from diverse backgrounds are strongly encouraged to apply.

All candidate information is kept confidential according to EEO guidelines.