CS Sales Area Manager

E80 Group is a multinational company specialized in the development of automated and integrated intralogistics solutions for manufacturers of consumer goods, operating in the beverage, food, tissue, and other sectors. The main systems produced by E80 Group include palletizing robots, laser-guided vehicles, robotic stretch wrappers and labelers, and automated high-density warehouses. The entire logistics flow is centrally managed by the SM.I.LE80 software platform (Smart Integrated Logistics), which ensures efficient system integration and optimizes the management of all operations—from the entry of raw materials, through storage, to shipping.

With 14 branches worldwide
, the Group believes in the core values Ethics, Courage, Humility, and Safety. These values form the foundation of E80 Group’s corporate culture, which maintains a close connection with customers, people, and the local communities.

“It’s our fears that will limit our success, not our mistakes. The secret to successful hiring is to look for people who are not afraid of failing and want to change the world” – E80 Group CEO and Founder, Enrico Grassi

Great! Here’s what E80 Group has to offer.

The Customer Service Sales Area Manager is a position with a broad range of duties, including professional relationship with customer, proposal and contract management, customer / account management and development, sales planning and forecasting.

• Develops business with the assigned key account customers and establishes productive, professional relationships with key personnel and enhancing customer engagement through periodic visits and dedicated programs.
• Meets sales targets and strategic objectives, defines CS sales forecasts, and contributes to the annual sales plan in support of organizational strategy, ensuring costs and expenditures remain within the assigned budget.
• Contributes to the development of business plans and CS sales budgets aligned with company objectives, ensuring adherence to assigned cost target.
• Proactively leads strategic account planning by defining shared performance objectives, financial targets, and key milestones for a one to three-year period.
• Continuously assesses, clarifies, and validates customer needs, and coordinates cross-functional efforts to develop tailored solutions that effectively address those needs.
• Evaluates customer business processes and provides feedback on customer relations, technical improvements, and commercial opportunities to support revenue growth.
• Acts as liaison for internal and external communications with assigned accounts. Manages ongoing conference calls and ensure a positive relationship with assigned accounts. Provides regular status reports and manage task lists on assigned accounts progress for all project areas.
• Performs other related duties as assigned.

• Proven Customer Service skills and Account Management required in order to create, maintain and enhance customer relationships
• Preferred experience in material handling industry (automated system)
• Extremely detail oriented
• Willingness to travel frequently
• Solid proficiency of Microsoft Office and Salesforce
• Motivated, goal oriented, persistent and a skilled negotiator
• High level of initiative and work well in a team environment
• Excellent written and oral communication skills

Compensation
: $110K - $150K DOE + Bonus (FLSA Exempt)

Location
:
Chicago, IL (Hybrid)

Travel
:
Up to 50%

Not just a job, but Career growth
:
Our steady year-on-year growth fosters a culture of talent development where we constantly create opportunities for you to learn, grow, and feel empowered to reach your full potential, no matter which career path you choose.

E80 World Academy
:
Be prepared to be impressed by our innovative training and learning programs. We offer cutting-edge insights to help you refine your expertise and succeed in your role.

#BE80: You’ll be part of a dynamic, collaborative team where giving back is at the core of our success and central to the #BE80 Culture.

Qualified applicants will receive consideration.

We honor our commitments under articles 1 and 18 of Law No. 68/1999 and give special consideration to candidates in protected categories.