Associate Director Field Effectiveness

Join Amgen Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller, happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

This is a Hybrid role – expected to be onsite in Deerfield 2–3 days a week.

In this vital role you will have accountability for field success of an entire business unit by enabling, advising, and supporting the sales force to achieve performance effectiveness through driving insights, excellence, and efficiency. This position reports to the Director, Field Effectiveness and will be responsible for the following:

• Liaison for all Field Excellence capabilities, ensuring seamless integration and alignment of field effectiveness initiatives
• Be the strategic advisor to sales leadership (NSDs and Regional Directors) ensuring connectivity of sales force strategy & execution across cross field excellence initiatives (incentive compensation, field operations, field systems and capabilities, etc.) and broader CD&A (field reporting, field alerts and suggestions, etc.)
• Lead/ co‑lead special initiatives and projects (e.g., Sales Force size & structure, launch readiness, pilot test and learns, etc.)
• Assist the Director in the development and execution of field effectiveness strategy and programs across the portfolio, with specific focus on your business unit. Implement tactical plans that enhance field force productivity and efficiency
• Work closely with US Analytics, Reporting and other key stakeholders to develop robust sales force metrics and dashboard systems; regularly assess field performance metrics and industry trends to proactively identify and address areas for improvement. Recommend solutions that align with the business unit’s strategic objectives
• Facilitate coordinating execution and pull‑through of field force projects customer targeting, field reporting, field alerts / suggestions, omnichannel / digital, field transformation, etc.
• Lead, mentor, and develop a diverse team of managers and senior managers, focusing on building a culture of high performance, innovation, and accountability. Establish clear performance metrics and development paths for all team members, encouraging continuous professional growth and alignment with business goals
• Work closely with the broader Commercial Data & Analytics (CD&A) team and other cross‑functional teams to ensure integrated and effective execution of field strategies; assess sales force insights and analytics needs and collaborate with US Analytics to prioritize and/or use existing resources within Field Effectiveness to conduct ad‑hoc analytics
• Monitor industry trends and marketplace to stay ahead of competition, enhancing and evolving capabilities to adapt to changing business needs

The field effectiveness professional we seek is a strategic thinker with analytical mindset, and a collaborative leader with the following qualifications.

• Doctorate degree and 3 years of experience in sales analytics, field effectiveness or life sciences management consulting, and/or field sales within the pharmaceutical or biotechnology industry
• Masters degree and 5 years of experience in sales analytics, field effectiveness or life sciences management consulting, and/or field sales within the pharmaceutical or biotechnology industry
• Bachelors degree and 7 years of experience in…