Operational Resiliency Systems Analyst; ABCP​/CBCP

Overview

The Opportunity:

to administer, maintain, support, and operate key systems and processes to enhance end user experience, ensuring alignment with business priorities. This role partners with business and technology teams to administer, diagnose and resolve system issues, validate ongoing functionality, and strengthen governance through collaboration with internal stakeholders. The role aims to drive business efficiency, alignment, and networking within the organization.

Location and Work Arrangement:
Sun Prairie, WI;
New York, NY;
Chicago, IL;
Atlanta, GA;
Boston, MA. Hybrid working expectations.

Compensation:
The starting salary for this role is between $77,000.00 and $.

Time Type:
Full time • Worker Type:
Employee

• Contribute to the preparation and implementation of operational team plans to ensure key issues are considered. Develop and maintain relationships with internal and external stakeholders to provide excellent customer focus that meets their needs.
• Monitor all aspects of operations for efficiency, effectiveness and consistency and implement changes and improvements as necessary.
• Establish clear system accountabilities and authority levels for system access and build a strong culture of accountability and performance in order to ensure delivery of goals.
• Act as a Subject Matter Expert (SME) to key internal stakeholders on Information Technology, applications and systems and issues/impacts downstream.
• Ensure that procedures are adhered to and provide IT guidance, expertise, and support in liaising with teams at all levels within the organization.
• Provide input on projects and business change programs to ensure continual business improvement and synergies between teams.

• Necessary:
  Ability to act decisively and quickly during emergencies with a very high level of accuracy;
  SharePoint/application administration experience; data analysis and report creation.
• Operational Resiliency, Business Continuity, Disaster Recovery or Crisis Management experience preferred but not required.
• Ability to manage multiple tasks under stress and articulate information clearly during high-stress or emergency situations.
• Natural ability to lead with capability to act as a back-up leader during crisis situations.

• Experience in business application support; ability to apply logical reasoning in a fast-paced environment.

• Bachelor’s degree or related; or equivalent combination of education and work experience.
• Associate Business Continuity Planner (ABCP) or Certified Business Continuity Planner (CBCP).

The salary range is provided above. This is the national range for the listed locations. The salary offer will consider role complexity, location, and candidate background. In addition to base salary, eligible employees may participate in a discretionary bonus plan based on performance. We encourage all candidates to apply, even if salary expectations fall outside the range.

Benefits:
Hybrid Working; 22 weeks of paid family leave (12 weeks for all parents on a gender-equal basis);
Competitive 401(k) with company match up to 8%;
Well-being program;
Tuition Reimbursement;
Employee Networks and Community.

To learn more, refer to Benefits information. QBE is committed to providing reasonable accommodation to individuals with disabilities and disabled veterans during the application process.

QBE provides equal employment opportunities regardless of race, color, gender, gender identity, sexual orientation, religious practices and observances, national origin, pregnancy or related medical conditions, protected veteran status, disability, or other legally protected status. This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States on a full-time basis without sponsorship.

To submit your application, click Apply and follow the steps.

Skills: Analytical Thinking, Business Process Modeling, Critical Thinking, Detail-Oriented, IT Support, Collaboration, Performance Management, Operational Audits, Operations Management, Process Improvements, Risk Management, Self-Starter, Stakeholder Management, Team Management, Waterfall Model