Sr. Director, Business Strategy & Analytics - MLS

Overview

The Chicago Fire Football Club (Chicago Fire FC) is an American professional soccer club that competes in Major League Soccer (MLS), the top U.S. domestic league. Founded on October 8, 1997, on the 126th anniversary of the Great Chicago Fire, the Club began play in 1998 as one of the League’s first expansion franchises. The Fire have won six major domestic titles, including the 1998 MLS Cup;

the 1998, 2000, 2003, and 2006 Lamar Hunt U.S. Open Cups; as well as the 2003 MLS Supporters’ Shield.

The Club recently announced plans to build a $750M+ privately financed downtown stadium in Chicago in 2028. The stadium will anchor Chicago’s newest neighborhood, the 78, a 62-acre development and entertainment district located along the Chicago River just south of Roosevelt Road. For more information on our bold plans, visit

Additionally, the Club recently opened the state-of-the-art $100M Endeavor Health Performance Center in March 2025 that has set the standard for North American training facilities. With tremendous growth and expansion, the Club is laying the foundation for an audacious and ambitious vision that will transform the brand and the company in the coming years.

At Chicago Fire FC, we’re on a mission to entertain, serve, and unite Chicago by delivering excellence on and off the pitch to ensure a world-class experience. As a club we let our values guide everything we do: we uphold uncompromising integrity, show respect for all at all times, never settle for less, constantly innovate, and hold ourselves relentlessly accountable.

The Chicago Fire Football Club is seeking a Sr. Director of Business Strategy & Analytics to lead the Club’s data and analytics function, transforming data into a competitive advantage that drives smarter decision-making, revenue growth, and fan engagement. This role will set the vision for how data is collected, managed, and activated across the organization and will play a key role in the Club’s long-term growth strategy.

Reporting into senior leadership, the Sr. Director will lead a small, high-impact team and partner closely with leaders across Ticketing, Corporate Partnerships, Soccer Business, and Marketing. The role blends strategy and execution—owning the data roadmap and analytics infrastructure while remaining hands-on in analysis, modeling, and visualization to deliver actionable insights that enable organization-wide impact.

The ideal candidate blends strong technical and analytical capability with commercial instincts and executive-level stakeholder management. They are equally comfortable working directly in data as they are influencing leaders, prioritizing work, and operating in fast-moving, occasionally ambiguous environments.

At its core, this role focuses on three key business challenges:

a.
Building our data foundation (own our data strategy and roadmap, overseeing data quality, governance, infrastructure, etc.)

b.
Turning data into growth (partner with our revenue teams to drive revenue optimization opportunities, lead analytics efforts around lead generation, scoring, segmentation etc, build models & insights around pricing, demand forecasting, retention etc.)

c.
Enabling org-wide action through insights & visualization (build and oversee org-wide dashboarding, translate complex analysis into clear, actionable insights, shift the org from reporting into insight-driven decision making.)

Job Responsibilities:

• Lead the Club’s Business Strategy & Analytics function, owning the vision, roadmap, and day-to-day execution of analytics, insights, BI, and CRM-related work
• Develop and maintain the organization’s data strategy and infrastructure, ensuring high-quality, well-governed data across ticketing, marketing, partnerships, soccer business, and other core business systems
• Establish and manage a reliable single source of truth for business data, including oversight of data integrations, warehousing, governance, and vendor relationships
• Partner closely with Ticketing, Corporate Partnerships, Soccer Business & Marketing teams to drive revenue growth through data-informed strategies, including pricing analysis, demand forecasting,…