Credit Analyst

Berlin Packaging is the premier supplier of rigid packaging. With over $3 billion in revenue, we grow 5x faster than the overall packaging industry. Chances are you use Berlin Packaging products every day! We serve virtually every end market: automotive, beverage, food, home care, industrial chemical, pet care and veterinary, personal health and beauty, wine and spirits, and cannabis. Our “Anything is Possible” mindset and winning culture drive engagement, with 2,000+ employees sharing in Berlin’s profitable growth.

Since 1898, our 100+ year-old company has grown 5x faster than our industry.

Are you ready for the opportunity of a lifetime? If so, we are hiring a Credit Analyst who will be responsible for managing the company’s financial risk of extending credit for specific business units and promoting strong cash collections by properly enforcing customers’ payment terms.

• Manage credit and collection activities for a portfolio of business units, including processing new credit applications by reviewing credit data and approving credit limits for new and existing customers up to $500K.
• Ensure compliance with payment terms, timely dispute resolution, and perform account reconciliation by reviewing aging reports weekly. Schedule frequent communication with sales and operations to coordinate plans for corrective action.
• Address delinquent payments by contacting customers and working with internal business partners to resolve customer issues where necessary.
• Monitor for signs of financial problems and report to the immediate manager with an action plan to mitigate.
• Prepare and follow through on payment schedules for customers who need temporary extended payment terms.
• Validate orders placed on hold by ERP at the time of order.
• Ensure credit exposure for ongoing customers is maintained within their approved limits.
• Build new and strengthen existing relationships with customers, both internal and external.
• Assist the immediate manager in presenting credit-related training.
• Prepare monthly reports of past due accounts and other various reports as needed.
• Effectively negotiate in complex customer situations with assistance from the immediate manager.
• Recommend and implement credit and operational processes and procedures for continuous improvements by collaborating with various departments, including leveraging technology where appropriate.
• Provide accurate customer trade information and analysis.
• Promote sales growth by using discretion and professional judgment to prevent credit and collection efforts from adversely affecting customer relations.
• Fulfill the employee portion of the Berlin T-Chart.
• Meet or exceed individual KPI goals, including DSO, % current, Bad Debt Expense, and Cash Collections.
• Other duties as assigned by the immediate supervisor.

• Bachelor’s degree in business or finance or equivalent experience.
• Three+ years of relevant commercial credit and collection experience.
• Basic accounting, financial statement, and bankruptcy knowledge.
• Intermediate/Advanced proficiency with Microsoft Excel.
• Follow-up skills, attention to detail, ability to multi-task, and a high sense of urgency.
• Ability to work independently as well as in a group setting with minimal supervision.
• Strong business judgment and knowledge of credit and collection tools and techniques.
• Effective communication skills for all audiences.
• Interpersonal effectiveness and time management.

• Hybrid work schedule in a corporate office environment at our headquarters in downtown Chicago (525 W. Monroe), with relocation to a new office in the Merchandise Mart in January 2026.
• Limited travel is required.

IL Base Pay Range: $68,000 USD - $75,000 USD

• Competitive PTO including vacation, personal days, holidays, and sick time
• Berlin 1 Berlin Shared Ownership Plan
• Profit sharing
• 401(k) with company match
• Medical insurance including dental insurance
• Health Savings Account (HSA)
• Flexible spending accounts (FSAs) for transportation, medical, and dependent care
• Vision insurance options
• Paid parental leave for up to 12 weeks
• Health club reimbursement
• Tuition reimbursement
• 529 college savings plan
• Employee Assistance…