Senior Product Manager

Iterable is the leading AI‑powered customer engagement platform that helps leading brands like Redfin, Seat Geek, Priceline, Calm, and Box create dynamic, individualized experiences  platform empowers organizations to activate customer data, design seamless cross‑channel interactions, and optimize engagement—all with enterprise‑grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.

Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022.

Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.

With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!

As part of our Product Team, you will work closely and cross‑functionally with leaders across the company and some of the biggest and most well‑known brands in the world to take our world‑class product to the next level. One of our product’s superpowers is the scale at which it operates, allowing customers to interact with billions of consumers at high performance.

Iterable recently announced Nova, an AI‑driven UX that empowers marketers to connect with end users like never before.

As a Senior Product Manager for our Nova team, you will be responsible for defining the roadmap and driving end‑to‑end execution (in partnership with cross‑functional teams) of AI‑driven experiences within the Iterable platform. These experiences will ensure growth marketers can work smarter and more efficiently, ultimately leading to increased engagement and brand loyalty of their end users.

The Product Team works closely with our Design and Engineering Teams and lives by user empathy daily. You will work with our internal teams and directly with our customers to help define and prioritize product features that have a high impact on Iterable’s business. You are passionate about great UX, and know how to leverage cutting‑edge technologies (including generative AI and machine learning) to improve users’ lives.

You have successfully launched products in the past. You are excited about helping companies, both Iterable and our customers, grow. In this role, you’ll report to the Director of Product, Nova Experiences and Outcomes.

One of our core values is a growth mindset, and Iterable is a company where everyone can grow. If this role excites you, please apply. We value applicants for the skills they bring beyond a job description.

• Innovate using generative AI, machine learning, and intelligent insights to solve marketers’ real‑world problems
• Make an impact on day‑to‑day efficiency and effectiveness of growth marketers using Iterable
• Work cross‑functionally with customer success, engineering, marketing, sales, legal, and other PMs to develop and ship new data products
• Research industry trends to identify new product features and opportunities
• Generate and prioritize the product backlog for AI teams
• Create customer adoption plans and measure ongoing engagement with the features you ship
• Engage with customers regularly (e.g. user testing, discovery, research, roadmap sharing, etc.)
• Partner closely with your engineering team to launch impactful projects

• Experience working on a SaaS product (B2B, B2B2C)
• Deep customer empathy
• Experience with data science…