Corporate Banquet Captain Chicago, IL

Job Title
:
Corporate Banquet Event Captain
Reports To: Senior Event Manager & Director of Operations

At Morgan’s on Fulton, we believe every corporate gathering should be an experience that inspires. As a premier destination for high-profile meetings, conferences, and celebrations, we pride ourselves on impeccable service, sophisticated spaces, and flawless execution. Our team is composed of hospitality professionals who are passionate about exceeding expectations at every touchpoint.

The Corporate Event Captain serves as the on the ground leader for our distinguished corporate events, ensuring every detail unfolds seamlessly from arrival to farewell. Acting as both a gracious host and a precise operations lead, this role bridges the client’s vision with our team’s expertise - delivering an event that reflects our reputation for excellence.

• Serve as the primary on site liaison for corporate clients, executives, and VIP guests.
• Lead the operational flow of meetings, conferences, and receptions to ensure an effortless guest experience.
• Coordinate with culinary, beverage, and operations teams to guarantee event readiness.
• Maintain precise timing of service, presentations, and transitions in alignment with the client’s approved timeline and agenda.
• Team assignment prep and distribution

• Inspire and direct a team of banquet servers, bartenders, and support staff, fostering a culture of service excellence.
• Conduct pre-event briefings to ensure clarity, preparedness, and alignment with brand standards.
• Provide in-the-moment coaching to maintain consistency, professionalism, and guest satisfaction.

• Greet and personally attend to clients and key stakeholders, ensuring confidence in every aspect of the event.
• Anticipate needs and resolve challenges discreetly, protecting the seamless guest experience.
• Adapt swiftly to last-minute changes while preserving the event’s flow and integrity.
• Uphold high standards and always present in a professional and polished manner.

• Oversee efficient breakdown, reset, and safe storage of equipment and furnishings.
• Collaborate with the Events team on post-event evaluations and recommendations for continuous improvement.

• Assist with inventory of housewares in the building each month to ensure the team has the necessary tools to succeed.
• Assist with any additional inventory needs as directed by superiors
• Attend weekly BEO meetings to understand all outlined events and details required for the execution of clients needs and vision.

• 3+ years of experience leading high-end corporate or banquet events.
• Deep understanding of premium service etiquette and corporate client expectations.
• Impeccable communication, leadership, and organizational skills.
• Composure and professionalism under pressure.
• Flexible availability, including early mornings, afternoons, evenings, weekends, and holidays as event schedules require. With an understanding of when most typical corporate functions occur.
• Experience as a bartender is desired but not required.
• Experience as a server is required
• Experience with Toast, Triple Seat, and Canva is desired
• Bilingual Spanish is preferred but not required
• Monday - Thursday is a typical work week but days outside of this are required when booked by clients.
• Typical work weeks range from 24-36 hours a week with exceptions on either side for very slow or very busy weeks.
• Understanding of slow and busy season in addition to busy and slow weeks therein

• $28-32 hr plus tips
  * varies by experience*
• PTO
• Health Insurance

We are and Equal Opportunity Employer